Privacy policy
Updated November 9, 2026.
What we collect
Identifiers and contact details: your name, email address and phone number, when you email or call us.
Your message: what you ask about and when you would like to visit.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Application and resident data: the rental application and the resident portal ask for more, such as income and rental history or payment details. AppFolio collects it for Oasis del Sol, under AppFolio's own privacy policy.
How we use it
To answer your question, arrange your tour, process an application, and contact you about renting at Oasis del Sol. We use technical data to keep the site working and secure.
Who receives it
Service providers that act for Oasis del Sol receive it: AppFolio (listings, applications and the resident portal) and Cloudflare (hosting). Links to YouTube, TouritNow, Instagram and Facebook lead to those companies' own sites and policies.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | oasisdelsolapartmenthomes.com | Hosts this site and records standard request logs. | Every page |
| AppFolio | apartmentco.appfolio.com | Supplies available homes, rents and move-in dates; runs the rental application and the resident portal. | When a page shows homes, or when you follow an Apply or portal link |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| YouTube | www.youtube.com | Plays the video tours. | When you open a video tour |
| TouritNow | touritnow.com | Shows the 3D tour. | When you open the 3D tour |
| Instagram and Facebook | www.instagram.com, www.facebook.com | Our social pages. | When you follow a link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, email oasisdelsol@theapartmentcompany.com, or call (619) 442-1453.
Changes
If this policy changes, the date at the top of this page changes with it.